Refund policy

Return & Refund Policy

We hope you love your Probably Fine gear. If something isn’t right, we’ll do our best to make it right.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must be:

  • Unworn and unused
  • Unwashed
  • In its original condition
  • Free from stains, odors, pet hair, or other signs of wear

To start a return, contact us with your order number and the item you’d like to return. Please wait for return instructions before sending anything back.

Refunds

Once we receive and inspect your return, we’ll let you know whether the refund has been approved.

Approved refunds will be issued to your original payment method. Original shipping charges are non-refundable.

Please allow several business days for your bank or credit card provider to process the refund after it has been issued.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

We recommend using a trackable shipping method. Probably Fine cannot guarantee receipt of returned packages that do not include tracking.

Exchanges

Need a different size? Contact us within 30 days of delivery.

Depending on availability, we may be able to exchange your item. If a direct exchange isn't available, you can return the original item and place a new order.

Damaged, Defective, or Incorrect Items

That’s our problem, not yours.

If your order arrives damaged, defective, misprinted, or you receive the wrong item, contact us as soon as possible with your order number and photos showing the issue.

Once verified, we’ll arrange a replacement or refund at no additional cost to you.

Non-Returnable Items

We cannot accept returns for:

  • Items that have been worn, washed, or altered
  • Gift cards
  • Final sale items clearly marked as final sale
  • Personalized or custom-made products, unless they arrive damaged or defective

Lost or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please check around the delivery location and with household members or neighbors first.

If you still can’t find it, contact us and we’ll help you determine the next step.

Questions?

Questions about a return, refund, or questionable wardrobe decision?

Contact Probably Fine through our website and include your order number so we can help.

Probably Fine
Wear Your Problems.